Meraia
Privacy
What we collect when you use this website or contact us, why we collect it, and how to reach us about it.
What we collect
What you send us. When you complete a form on this site, book a call or email us, we collect what you provide: your name, your email address, your company, the type of organization you selected, who currently supports your IT if you tell us, and anything you write in the message field.
Basic site usage. Our analytics and customer records collect information such as IP address, browser and device type, pages viewed, the page that referred you, campaign tags on the link you arrived through, and dates and times. This information is collected using cookies and similar technologies set by Google Analytics and HubSpot. You can control cookies through your browser settings.
We take no payment on this website. This site is not directed to children, and we do not knowingly collect information from anyone under 16.
Why we collect it
- To reply to your enquiry and continue the conversation.
- To keep a record of our correspondence with you.
- To send you material you asked us to send.
- To operate, measure and improve this website.
- To meet our legal and record-keeping obligations.
Who else handles it
Service providers process this information on our behalf so that we can run our business:
- HubSpot — customer records, website forms and email.
- Google Analytics — website measurement.
- Microsoft 365 — our email and files.
- Our website hosting provider — hosting and server logs.
These providers process information in the United States. We may also disclose information where the law requires it, to establish or defend a legal claim, or in connection with a sale, merger or transfer of our business.
How long we keep it
We keep this information for as long as it is needed for the purposes described above, and for as long as any legal, contractual, tax or accounting obligation requires.
Marketing email
If you have asked to receive marketing email from us, every message includes a link to unsubscribe. Unsubscribing does not affect replies to an enquiry you have sent us.
Engagements with clients and partners
This policy covers this website and the enquiries and email that arrive through it. Information handled within a client or partner engagement is governed by the agreement signed for that engagement.
Changes to this policy
We may update this policy from time to time. The effective date at the top of the page shows when it was last changed.
Contact
Privacy questions and requests reach a person.
You can contact us with any question or request about your personal information, and we will respond as applicable law requires.
Meraia
3537 N Steele Blvd, Suite 110, PO Box 407
Fayetteville, AR 72703, United States
See also our accessibility statement.